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DIRECTORY OF SERVICES

DIRECTORY OF SERVICES

Driving Instructions

GPS Coordinates:
Latitude: 24° 57' 48.7" S
Longitude: 31° 24' 14.8" E

Elephant Point is located 18 km from Skukuza and 8 km from the Paul Kruger Gate of the Kruger National Park.

Take the R536 from Hazyview. If travelling from White River, turn right at Blue Hazy Mall. Continue for approximately 32 kilometres. Elephant Point will be on your right-hand side.

Arrival at Gate

At the main entrance gate, the security guards will check your details against the arrivals list, issue you a security tag with your River Suite or Safari Villa number and date of departure. The guard will direct you to the River Suites reception.

Follow through the gate 1, drive slowly to the gate, and the gate will automatically open. Pass through the gate and at the next junction turn right and follow the road to the RIVER SUITES signpost, turn left and pass through the security gates – follow the road to the central facility – please check in at the reception. If you are staying at one of our River Suites, please let the concierge unpack your car and transfer your luggage to the golf cart. Our valet will park your vehicle at the designated car park.

Should you be staying at one of our Safari Villas, please also check in at the River Suites reception. After check-in, you can enjoy the facilities of the main building or proceed to your villa - leave through the River Suites Gate, then turn left for Villas 1 to 25 and turn right towards the main gate until you reach the direction sign pointing to the right to Villas 28 to 60. The reserve map could assist with directions if needed.

Reception & Check-In and Check-Out

Our Reception team is available 24 hours a day.

Guests may check-in from 15h00

Check-out is by 11h00.

Should you require any assistance, please contact One Touch Services:

Telephone: +27 013 880 0170
WhatsApp: +27 074 930 7837

Owner Arrivals

Villa owners will receive their welcome envelopes upon arrival at the security gate and are no longer required to report to Reception before accessing their villas.

Checklist

A staff member will greet you upon arrival at your villa or shortly thereafter. Please verify the inventory against the inventory list provided in your lodge.

One Touch Services

One Touch Services (WhatsApp Only: +27 074 930 7837)

Safari Villa guests booked on an accommodation-only basis will be required to make all Spa and Food & Beverage reservations through ONE TOUCH Services. Reservation requests are on an availability basis only. We kindly ask for your understanding that walk-ins can only be accepted on a space available basis.

The Gym at our River Suites is only available for Safari Villa guests booked on a Full Board basis.

ONE TOUCH Services will also facilitate private dining requests at villas. Please note that all private dining experiences must be booked at least 48 hours in advance.

SAN African Table Restaurant

Located at River Suites Main Building

A dining experience rooted in ancestral rhythm, shaped by fire, and guided by a deep reverence for land, culture, and lineage.

SAN draws inspiration from four cultural pillars:

  1. The storytelling wisdom of the San people
  2. The shared humanity of Ubuntu
  3. The ancestral journey of Tshwane
  4. The sacred symbolism of the African Table

Dining at SAN is more than simply a meal; it is an immersive ceremony. Menus are seasonally inspired and thoughtfully curated around the finest locally sourced ingredients and what the land naturally provides.

Operating Hours

Pre-game drive morning coffee & fresh pastries : 04:45 – 06:00

(24 hours advance reservations required)

Breakfast: 07:30 – 11:00

Lunch: 12:30 – 14:30

Dinner: 18:00 – 22:00

All Safari Villa guests are required to make reservations for our dining outlets.

Guests on an accommodation-only package have access to a limited allocation of restaurant tables, subject to availability.

We kindly ask that walk-in requests be made with the understanding that seating is available only on a space-available basis.

TILO Lounge & Bar

Located at River Suites Main Building

Perched above SAN, TILO is an elevated cocktail lounge inspired by air, rhythm, and atmosphere, a refined space where the experience continues in a relaxed yet sophisticated setting.

Where SAN is grounded in flame and earth, TILO offers smoke, craft, and lightness. This is the ideal space for sundowners, signature cocktails, and evenings beneath the African sky.

Lounge Hours

Daily: 09:00 – 23:00

All Safari Villa guests are required to make reservations for our dining outlets.

Guests on an accommodation-only package have access to a limited allocation of restaurant tables, subject to availability.

We kindly ask that walk-in requests be made with the understanding that seating is available only on a space-available basis.

Boma and River Deck

Presently, the Boma and River Deck are closed until further notice while we upgrade the facilities. We are expecting the boma area to reopen by end July, and welcome guests to make use of this area for more casual bistro style dining. Until reopening, all Safari Villa owners and guests are welcome to enjoy their meals at SAN African Restaurant, or privately prepared by our chefs in their own villa.

Private In-Villa Dining

Savour a bespoke dining experience in the privacy and comfort of your Villa. Breakfast, lunch, and dinner are available upon request, with menus thoughtfully curated to your personal tastes and preferences — ensuring every meal is as distinctive as your stay.

Our Guest Concierge is on hand to guide you through the available options and craft the perfect menu for any occasion.

To arrange your in-villa dining experience, please contact our One Touch Services on +27 013 880 0170 or +27 074 930 7837 (WhatsApp)

Kindly note that dining requests must be submitted at least 72 hours prior. Cancellations made within 48 hours will be subject to a 50% cancellation fee. All services are subject to availability.

Villa Private Dining options

Breakfast R550,-- per adult

Lunch R750,-- per adult

Dinner R950,-- per adult

Children under the age of 12 are warmly welcomed at a 50% discount on any selected private dining menu option. A dedicated children's menu is also available, thoughtfully designed with our youngest guests in mind.

Kindly be informed that a service fee of 10% will be added to all consumables.

Pre Arrival Shopping

Allow us to take care of your grocery shopping and have everything packed away and ready in your lodge upon arrival.

The rates for pre-arrival shopping are as follows:

Checkers or Woolworths Hazyview

  • R1,350 transport fee
  • 20% handling fee on the total invoice value

Please contact Reservations to place your shopping order.

Shopping lists must be submitted at least 72 hours prior to arrival.

Legacy Balance Elephant Point Spa

Operating on a “Philosophy of Balance,” our Spa focuses on rest, recovery, and restoring harmony between mind and body. A true sanctuary in the wild, treatments are delivered as immersive wellness ceremonies rather than conventional spa services.

The Spa features three fully self-contained private wellness pods, each designed for uninterrupted exclusivity and complete relaxation. Every pod includes:

Private treatment area

Indoor and outdoor showers

Private deck

Wood-fired soaking tub

The Spa’s seven signature wellness journeys are inspired by Kruger National Park’s legendary “Magnificent Seven” elephant bulls. These immersive experiences combine rhythm, touch, water, and nourishment into deeply restorative escapes.

Operating Hours

Monday – Saturday: 09:00 – 19:00

Sundays & Public Holidays: 09:00 – 16:00

Spa Reservations:

Email: spa@elephantpoint.co.za or cmokoena@elephantpoint.co.za

Telephone: +27 013 880-0212 or +27 078 989 8974

Gym

Please note that access to the Gym at the River Suites is reserved exclusively for River Suites guests and Safari Villa guests on a full-board package.

Regrettably, this facility is not available to Safari Villa guests on an accommodation-only basis.

Lap Pool at SAN African Restaurant

Please note that the River Suites pool is reserved exclusively for River Suites guests. Unfortunately, Safari Villa owners and guests are not able to access the pool, regardless of their booking arrangements.

Firewood & Braai Supplies

For your convenience, an initial supply of 3 bags of wood, 1 bag of charcoal, and 1 box of firelighters has been provided at your lodge. These items are charged only upon usage.

Should you require additional supplies, please place your order with Reception between 08h00 and 15h00 for collection at the main gate:

Firewood: R75.00 per bag

Charcoal: R95.00 per bag

Firelighters: R45.00 per box

Kindly be informed that a service charge of 10% will be added to all consumables.

Housekeeping & Security

Villa Services:

Housekeeping and Maintenance teams service the Villas daily. Please inform us if you do not require these services during your stay.

Complimentary coffee pods are provided upon your arrival only and additional pods can be purchased from the housekeeping department. Please note that Villa’s 12, 33 and Villa 35 use ground coffee only.

For your safety and peace of mind, the property is patrolled by security 24/7.

Wildlife Considerations

Elephant Point is situated in a region renowned for its natural diversity and concentration of big game and is undoubtedly one of the best game-viewing areas in the Kruger National Park. The reserve takes its name from the elephants that can frequently be seen drinking and grazing on the banks of the mighty Sabie River.

However, elephants are not the only magnificent creatures you will encounter. Herds of buffalo, prides of lions, leopards, and numerous antelope species make their home in the surrounding area. Elephant Point borders the Kruger National Park and is also a neighbor to the world-famous and exclusive Sabi Sand Game Reserve, home to MalaMala, Sabi Sabi, Londolozi, Singita, Ulusaba, and others.

As we are located in this magnificent wildlife area, please take caution when leaving the Safari Villa. To prevent local monkeys and baboons from entering the villas, we kindly request that you keep all windows and doors closed when not in use.

Please note! To maintain the tranquility of the reserve, we kindly remind all guests of our strict No Noise Policy.

Safaris into the Kruger National Park

Experience an African safari in an open game-viewing vehicle through one of the world's most beautiful national parks.

Morning Safari Times

  • 05:00 – 09:00 (October – March)

  • 05:30 – 09:30 (April – September)

The morning safari includes complimentary water, coffee, hot chocolate, cappuccino, tea, and light snacks served during the refreshment stop in the Kruger National Park.

Rate: R1,260.00 per person

Afternoon Safari Times

  • 14:30 – 18:30 (November – February)

  • 14:00 – 18:00 (March – April)

  • 13:30 – 17:30 (May – July)

  • 14:00 – 18:00 (August – October)

The afternoon safari includes complimentary water, cold drinks, and a selection of snacks served during the refreshment stop in the Kruger National Park.

Rate: R1,260.00 per person

Full-Day Safari

  • 06:00 – 14:00 (January – December)

The full-day safari includes complimentary water, coffee, hot chocolate, cappuccino, tea, cold drinks, and a selection of snacks served during refreshment stops in the Kruger National Park.

Rate: R2,160.00 per person

Self-guided Walking Trails at Elephant Point

Self-guided walking trails through one of our very own trails.

We have 3 easy to walk trails

  1. Nyarhi (1.5 km) trail
  2. Saringwa (2.1 km) trail
  3. Three Rivers (2 km) trail

The best time for these walks is early morning or late afternoon. Guests and their visitors enter and use these trails at their own risk.

Neither the owners nor their representatives or agents, is liable for injury or death of any guest or visitor, or any person, whether such loss or damage to property, or injury or death, is as a result of the negligence of the Owners and or their agents

Trail rules:

- Never walk alone

- Trash in - Trash out

- No open fires

- No smoking

- Respect other trail users

- Trails close half an hour before sunset and open half an hour after sunrise

- Keep to the designated trail – no shortcuts

- Keep noise levels down

- Do not pick, cut or deface any plant, tree or shrub

- Do not catch, injure or interfere with any wild animals

Tours on the Panorama Route

Experience spectacular views along the Panorama Route, including the Blyde River Canyon, God’s Window, Wonder View, the Three Rondavels, and the famous Bourke’s Luck Potholes.

Outdoor Activities in the Area

Induna Adventures – Quad biking, paintball, river rafting, geckoing, and archery (46 km)
Elephant Whispers – Elephant interaction experiences (37 km)

Golfing

Kruger Park Lodge - Hazyview, Mpumalanga

9-hole

Distance: 34,4 km

Sabi River Sun - Hazyview, Mpumalanga

18-hole

Distance: 36,1 km

Skukuza - Kruger National Park

9-hole

Distance: 20,3 km

For reservations or further information, please contact us on +27 13 880 0170.

Airport Transfers & Shuttles

Skukuza Airport Transfer Rates:

R1.950,-- per shuttle transfer (one way, pick up/drop off maximum 6 persons, Kruger Park Fees will be charged separately)

R2.500,-- per shuttle transfer with Luggage Trailer (one way, maximum 6 persons, Kruger Park Fees will be charged separately)

Shuttle to Hazyview:

R1.950,-- per shuttle transfer (one way, maximum 6 persons)

Shuttle services on Elephant Point Private Reserve grounds:

A flat fee of R600 covers all shuttle trips between the villa and the hotel for the entire day — whether you need one transfer or several. For once a day charge of R600,-- you travel back and forth as many times as you need, for up to six persons.

Please contact our One Touch Services on +27 013 880 0170 or +27 074 930 7837 (WhatsApp)

Amenities
  • Tennis Courts
  • Padel Court
  • Swimming Pool
  • Gymnasium
  • Spa
River Suites Accommodation

Along the banks of the iconic Sabie River, the River Suites unfold within the Elephant Point Private Reserve, where free-roaming wildlife corridors begin at the edge of the Kruger National Park. Here, nature moves freely and unfiltered.

From the privacy of these suites, time softens. Pause. Be still. Watch from a safe distance as an ever-changing tapestry of wildlife and birdlife drift along the riverbanks and through the reserve.

SHAWU SABIE RIVER FAMILY SUITE – 14 Suites

- 194m2 suite

- Ground floor king-size extra-length bed & lounge area

- Open plan ensuite bathroom with indoor & outdoor shower

- Ground floor ensuite study/dayroom with double bed

- Snack Bar (Mini Bar)

- Upper-level terrace with lounge area, sun deck and splash pool

- Weather protection screen

- Can comfortably accommodate up to two adults and 2 children under the age of 17 years

- Uninterrupted Sabie River views

- Can be booked as interleading to the adjoining Joao Sabie River Suite

JOAO SABIE RIVER SUITE – 14 Suites

- 190m2 suite

- Ground floor king-size extra-length bed & lounge area

- Open plan ensuite bathroom with indoor & outdoor shower

- Snack Bar (Mini Bar)

- Upper-level terrace with lounge area, sun deck and splash pool

- Upper-level ensuite study/dayroom with double bed

- Weather protection screen

- Can comfortably accommodate up to two adults and 2 children up to the age of 17 years

- Uninterrupted Sabie River views

- Can be booked as interleading to the adjoining Shawu Sabie River Suite

SHINGWEDZI SAND RIVER SUITE – 12 Suites

- Total area 176m2

- Selection of interleading suites

- King-size extra-length bed

- Separate lounge area

- Open plan bathroom with indoor & outdoor shower

- Ensuite study/dayroom with double bed

- Sundeck with rim flow splash pool

- Waterhole or free-roaming game passage views

- Covered terraces and outdoor seating

- Weather protection screens

- Snack bar (Mini Bar)

- Can comfortably accommodate up to 2 adults and 2 children under the age of 17 years

NDLULAMITHI SAND RIVER SUITE

- Compact suite with 122m2

- King-size extra-length bed

- Separate lounge area

- Open plan bathroom with indoor & outdoor shower

- Can be booked as a private suite or as an interleading suite to the Mafunyane grand suite

- Uninterrupted Sabie River views

- Covered terraces and outdoor seating

- Weather protection screens

- Snack bar

- Best suited for 2 adults sharing

MAFUNYANE GRAND SUITE

This suite ensures total privacy, beginning with a discreet and direct transfer by golf carts from arrival to the suite, with personalised in-suite check-in

- Total area 293m2

- King-size extra-length bed

- Open plan bathroom with indoor and outdoor shower

- Ensuite study/dayroom with King-size bed

- Expansive dining area and lounge

- Large terrace with sun deck and rim flow pool

- Snack bar

- Riverside private boma

- Weather protection screens

- Can interlead to Ndlulamithi sand river suite

For more information about our River Suites please contact our Reservations department at reservations@elephantpoint.co.za, +27 013 880 0170 or +27 074 930 7837 (WhatsApp only) or visit www.elephantpoint.co.za

Contact Numbers

GENERAL QUERIES:

Tel: +27 (0) 13 880 0170

hello@elephantpoint.co.za

www.elephantpoint.co.za

MAINTENANCE QUERIES & REQUESTS:

Contact: +27 (0) 66 519 7691

+27 (0) 63 773 3377

Email: epmaint1@legacyhotels.co.za

epmaint2@legacyhotels.co.za

HOUSEKEEPING QUERIES & REQUESTS:

Contact: +27 76 239 9247
Email: bpretorius@elephantpoint.co.za

RESERVATIONS:
Contact: +27 (0) 13 880 0170

+27 (0) 79 281 0178

Email: reservations@elephantpoint.co.za

ACCOUNTS QUERIES:

Contact: +27 (0) 13 880 0170

Email: nbarkhuizen@elephantpoint.co.za

OPERATIONS AND SECURITY

Contact: +27 (0) 13 880 0170

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