DIRECTORY OF SERVICES

In the unlikely event of an emergency necessitating the evacuation of The Leonardo, we recommend for your own safety, that the following procedure be adhered to. Remain calm and listen to the audible voice prompt. Behind the door of your room is a detailed map of your current location. Memorize the location of the closest emergency exit. The fire exits are marked by the green signs in all corridors. Should you be physically unable to evacuate via the fire escape, dial the Duty Manager on 0001 or Security on 0017. Should you have a threat in your immediate area, promptly alert the Duty Manager on 0001 or Security on 0017, give them your name and location. Should you need to evacuate use the nearest emergency exit to you. Remain calm, do not panic, do not run. Assembly area – 75 Maude Street, street level in front of The Leonardo. Evacuate the building on foot, do not attempt to drive your vehicle. Do not re-enter the building. You may only return once the emergency authorities regard the building as safe and The Leonardo management advise on re-entry.

Legacy and The Trinity Session have previously, and currently collaborated to promote original and local art in Legacy Hotels and Developments. None have been as exciting and as bold as the art in The Leonardo. The artwork‘s curatorial approach is inspired by the artist and visionary inventor himself, Leonardo da Vinci. The journey through this building is a series of artwork experiences of the four natural elements earth, fire, wind, and water as the basis of human curiosity. Woven into this journey are local human references with artistic narratives and responses. With a focus on collective and hand-made production, The Leonardo artworks boast a diversity of local, young and established artists, designers and fabricators that present unique approaches to their usual work and media. Under the direction of The Trinity Session, the commissioned site-specific artworks are bold statements that hang together by many conceptual threads creating one final Masterpiece. Welcome to The Leonardo Journey Through Art

The Leonardo offers various types of accommodation to suit your needs. To view, kindly contact Guest Relations or Reception from your apartment phone.

Air-Cons are individually controlled to suit each season. For assistance, contact Reception or Concierge from your apartment phone.

We stock a variety of amenities to suit your needs including baby cots. For assistance, contact Reception from your apartment phone.

The Leonardo Conference Centre offers a selection of venues to suit your needs. To make a booking contact our Banqueting team from your apartment phone.

Guests are requested to check-out by 10h00. For late departure bookings and fees, kindly contact Reception.

All major credit cards accepted: Visa, Amex, Diners Club, Master Card, MaestroCard, Euro Card and JCB. For more information kindly contact Reception.

The Leonardo is strictly a non-smoking building, and no cigarettes, cigars, e-cigarettes or vapes may be smoked inside the building. Please contact Reception for information on designated smoking areas.

A convenience bar is offered and can be ordered on request. What is ordered is charged for. Room Service will gladly stock up. Please contact Room Service from your apartment phone for more information.

Please contact Concierge or Guest Relations from your apartment phone, and they will refer you accordingly.

Please contact Reception from your apartment phone, for assistance 24-hours a day.

A valet parking service is available, kindly contact Concierge from your apartment phone for assistance.

The Gym | Fitness Centre is located on the 7th floor and is available for all overnight guests to use. For more information kindly contact Reception from your apartment phone.

Hairdryers are located in each bedroom of the apartment. For any assistance in locating the hairdryer, or for any technical issues, kindly contact Reception from your apartment phone.

International plug adapters are available on request at Reception. Kindly contact Reception from your apartment phone for more information.

A same-day Laundry and Dry-Cleaning service is available six days a week. Slips are located in your cupboard for further details, or kindly contact Reception from your apartment phone for further assistance.

Classic Limousines is situated at the Porte Cochere and offers a variety of vehicles for your convenience. Contact Concierge to make a booking.

Any lost and found items will be retained by our Security department. Please call Reception to reclaim your belongings.

If there are any malfunctions in your apartment or require any assistance with equipment. Please contact Reception from your apartment phone.

Breakfast is served in Leo's Lounge, situated on level 3. Operating hours are Mondays to Saturdays from 06:00 to 11:00 Sundays and Public Holidays from 07:00 to 11:30. Should you require breakfast service in your room, orders may be placed until 00:00 the night before by completing the breakfast door card. Standard room service rates will apply. For more information please contact Room Service from your apartment phone.

Aurum Restaurant is situated on the 7th Floor and offers a fine selection of contemporary European cuisine. For bookings or special requirements please make a booking prior. Online bookings are available on www.aurumrestaurant.co.za Lunch and Dinner - Daily 11:00 to 23:00.

The Octo Bar is located on the 7th Floor behind the Gym on the left. Sip on the finest spirits, wines and cocktails while indulging in woodfired pizza, snacks and tapas. Prior bookings essential.

The Leo’s Lounge and Deli is located on the 3rd Floor. Enjoy early morning coffee and pastries or a quick sandwich on the go. Now open for beverage service only from 07:00 to 17:00 daily.

Alto234 Viewing Deck is located on the 55th Level. Enjoy the very best in luxury canapes, premium wines, champagne and cocktails with a 360-degree view of the magnificent skyline. Opening Soon!

We would like to remind you that pets are not allowed in the apartments or any other facility in The Leonardo.

Should you wish for privacy and to not be disturbed please ensure that you place a “Privacy Please” sign outside your door.

Should you require your shoes to be polished and cleaned, please contact Concierge. Please do not place your shoes outside your door. Please contact Reception from your apartment phone for more information.

Your room has been equipped with a digital safe for your personal use. We insist you lock away your valuables. We regret that The Leonardo is not liable for any loss of valuables whatsoever. Please ensure that you recall the code used to lock the safe. Contact Reception from your apartment phone for any queries.

For your convenience, the Michelangelo Towers Mall, Legacy Corner Mall, Nelson Mandela Square and Sandton City are a mere 500m away with a vast array of shops to satisfy your shopping requirements. It is safe to walk to these malls, however we do also offer a complimentary transfer service if you prefer this option. Please contact Reception from your apartment phone for more information.

Our swimming pool is located on the 7th Floor and is heated from September to April with an average temperature of 26°C. Pool towels are available on request. Please contact Reception from your apartment phone for more information.

The Leonardo Spa will offer the perfect balance of tradition and innovation. The Leonardo Spa will include everything you would expect from a Legacy Balance Property, including facial and body therapies as well as massages. To make a booking, please contact the Spa directly from your apartment phone