directorio de servicios

In case of an emergency please contact security by dialing 4444, or reception on 9 from your suite phone. In the unlikely event of an emergency necessitating the evacuation of the premises, we recommend for your own safety, the following procedures to be adhered to;

1. Memorise the location of emergency exits closest to your suite. You will find a location map behind the door
2. Do not endanger yourself by collecting personal effects
3. Never use the elevators
4. If you are trapped in your suite, use wet towels to mask against smoke entering through the bottom of the door
5. Call security on 4444 or reception on 9 and give your name and suite number
6. DO NOT PANIC. Proceed to your nearest exit and vacate the building through the firescape
7. Do not attempt to re-enter the building

Assembly Point - Burgers Walk

The Michelangelo Towers can be viewed by arrangement with reception. In order to make reservations please dial 4363 or 4464 from your suite phone.

Accounts are payable in cash or credit cards. We regret that personal and company cheques cannot be accepted unless prior arrangements have been made with management. Account queries can be addressed with the Front Office Manager via reception by dialing 4465 from your suite phone.

All suites are air conditioned. A thermostat control is located in the lounge to facilitate your personal requirements. Please keep the windows closed when the air conditioner is in use.

Bookings, flight confirmations, and flight statuses can be checked with concierge by dialing 4466 from your suite phone.

Please contact concierge for airport transfers or limousine services by dialing 4466 from your suite phone.

The following are available on request from housekeeping: razors, shaving cream, toothpaste, toothbrushes, combs and personal toiletries. Other requirements such as cots, extra beds, bed boards etc. are also catered for. Dial 4466 for assistance.

Should you require a babysitter, please make arrangement with reception at least 24 hours in advance by dialing 4464 from your suite phone.

Banking services are available at Nelson Mandela Square mall. Banking hours are 09h00-15h30 Monday-Friday 09h00-11h30 Saturday. Automatic Teller Machines are available inside the mall 24 hours a day.

For assistance with renting a vehicle please contact the Concierge by dialing 4466. Guests who have not previously driven in South Africa are advised to use our Chauffeur-driven Limousine Service.

For assistance with or settlement of your account, please contact the Cashier on duty at Reception (Dial 4464).

Clicks Pharmacy, shop No. 79, Ground level, located in Sandton City, will assist you with all your requirements (Dial 011 883 7520), Monday to Sunday, as well as public holidays O9h00 - 18h00.

The Sandton City shopping complex has 15 cinemas on Level 2, which are open every day. For further assistance or information, please consult | the local newspaper or alternatively contact the Concierge (Dial 4466).

Suites are serviced daily. Should you require additional cleaning services during the day or evening, please contact Reception (Dial 4464).

For assistance with In - Room facilities and boardroom style meetings, please contact Reception (Dial 4465).

Please contact the Concierge (Dial 4466).

Please be advised that check-out time is 10h00. For late departure arrangements, please enquire at Reception and they will make every effort to accommodate your request (Dial 4464).

Please contact the Concierge (Dial 4466).

Electrical adaptors are available on loan from the Front Desk, for which there will be a deposit levied. Please note the electrical current in South Africa is 220 volts. Please do not use the razor socket in the bathroom for other electrical appliances.

For flower deliveries throughout the world, please contact concierge (Dial 4466).

A hairdryer is located in the dressing table situated in the bedroom of your suite.

A vast selection of hairstylists / hairdressers are available at Nelson Mandela Square & Sandton City Shopping Center as well as The Towers Mall. Please refer to “Michelangelo Towers Mall” in this directory for details.

In order to make reservations at the Michelangelo Towers, please call reservations (Dial 4363) or Reception (Dial 4464). Alternatively contact Legacy Central reservations on 0800 HOTELS (Dial 0800 468 357) or visit our website at www.legacyhotels.co.za.

For service in your apartment, bedboards, extra pillows, blankets, cots, coat hangers or any sundry items you may require, kindly contact Housekeeping (Dial 4442).

Dial "0" for an outside line, followed by "00" and then the country code followed by the number.

Worldwide news is relayed 24 hours via your DSTV Bouquet. Please refer to channel 100 or consult the programme guide provided in your suite.

A same-day laundry and dry cleaning service is available six days a week, excluding Sundays and Public Holidays. You will find a laundry and dry cleaning list in the compendium inside your cupboard. To ensure same day delivery, laundry must be collected by no later than 09h00 (Dial 4466/4442)

The Fitness centre is located on level 8. Hours: Monday to Friday 06h00 - 21h00 I Saturday & Sunday 07h00 - 13h00

Please contact Reception (Dial 4466)

Looking for any personal effects that may have been lost or left behind at a the Michelangelo Towers please contact Security (Dial 4445)

Please contact the Concierge for collection (Dial 4466)

CNA, shop No. 51 on the Lower Level in Sandton City can accommodateall your stationery requirements. Hours: Monday to Wednesday 09h00 - 21h00 Friday to Saturday 09h00 - 22n00 sunday 08h00 - 21h00

Incoming mail for guests will be held at reception. Mail boxes are available on request for Medium to Long staying guests and are located on the upper level of the Michelangelo Towers Mall opposite the Concierge Desk. Please leave outgoing mail with the Concierge.

A maintenance service is avaliable daily from 06h00 to 23h00 for your convenience (Dial 4800/19)

For maps covering Johannesburg's city centre and surrounding areas, please contact the Concierge (Dial 4466) or go tohttp-//earth.google.com Co-ordinates 26° 06’2.17"S / 28° 03'14.78°E.

Dial #48 to retrieve voicemail

Music is available on your TV via the DSTV Bouquet. Please refer to the Channel Guide Dish,or contact the Concierge for assistance (Dial 4466).

A complimentary newspaper will be delivered to your suite daily. Please contact the Concierge for any additional requirements (Dial 4466).

Please refer to Courier Services or contact the Concierge (Dial 4466)

Guests are reminded that pets are not allowed in the suites or public areas. This is in accordance with House Rules and Health & Safety Regulations.

Please refer to Chemist

Please contact Valet Services (Dial 4442/4466)

When you do not wish to be disturbed whilst in your apartment, simply place the "Do Not Disturb" sign on the exterior door handle of your suite.

Should you wish to make arrangements for Private Parties, Cocktail Parties and Special Events, please contact Hotel Management (Dial 4361/4466).

A list of services and service times for all denominations is available from the Concierge (Dial 4466).

• ROAR BISTRO AND BAR: Situated in the magnificent Michelangelo Towers Reception, ROAR Bistro & Bar offers a delectable melting pot of global flavours. Hours: Monday to Sunday 06h00 to 23h00.
• MAXIM LOUNGE: Maximillien Lounge, affectionately known as Maxim, Sandton's most elite and exclusive whiskey, wine and cigar lounge offering an atmosphere of sophistication and elegance for those looking for a stylish venue to visit regularly. Hours: Monday to Saturday 11h00 to 23h00.
• MAXIMILLIEN RESTAURANT: Renowned for our succulent Mediterranean meat and delicious seafood dishes, the Maximillien is now known for our sushi too! Maximillien is open seven days a week and is ideal for a hearty breakfast, a quick business lunch and a leisurely dinner, or available to hire out in it’s entirety. The Deck area, completely encased in glass from floor to ceiling, has a breathtaking view of the sun as it slowly sets between the Sandton Sun and Intercontinental hotels. Hours; Monday to Saturday 06h30 to 23h30.

For restaurant reservations, contact the Concierge (Dial 4466)

We provide a 24 hour In-Room Dining Service. Please consult the In- Room Dining Menu and place your order with Room Service (Dial 4460).

The Sauna is located on level 11

Please ensure all valuables are locked away in your personal safe and that windows and doors are locked when you leave the apartment.

Please do not place your shoes outside the door for cleaning. Please contact Valet Services (Dial 4466)

The Retail area within The Michelangelo Towers is one of the finest shopping complexes in Africa. There is also the Nelson Mandela Square as well as the Sandton City Shopping Complex, both easily accessible from The Michelangelo Towers.

The Renaissance Spa, located on the 8th floor of The Michelangelo Towers, offers a range of services. Appointments are essential Dial 4845

Various sporting facilities are available in close proximity to The Michelangelo Towers. Please contact the Concierge for further details Dial 4466

Stamps may be purchased from the Concierge, who will also deal with any outgoing mail or packages on your behalf (Dial 4466).

The heated indoor pool is located on the 11th floor, exclusive to residents and guests. There is also an open air pool located on the 8th floor.

For your personal "Good Morning’ call, dial #85 and follow the voice prompts or book a call with reception (Dial 4464/4465)